Returns

ALL SALES ARE FINAL.

Returns are not accepted on custom merchandise unless an item is defective (error in print or garment construction). Clients must notify LP Custom Tees of any defects or misprints requiring a return within 7 business days of receiving their order. It is the client's responsibility to ensure proper information and sizes are ordered for their garments. Sizing charts are available for all of our items.

Design/Decoration Size: The artwork shown in our online Designer is for illustration purposes only. It does not represent exact colors or scale. For specific artwork needs, please get in touch with us.

To return your defective items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.
  3. For local customers, please stop in person or give us a call at 630-441-5244. 

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

Send the package to:

LP Custom Tees - Returns
935 W. Galena Blvd.
Aurora, Illinois 60506
United States

 

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